What is your Return Policy?
If you are not 100% satisfied with your purchase from brunomarcshoes.com official site, you may request a return within 30 days of delivery. Please note, returns will only be accepted if the returned item(s) meet the "Return Conditions" specified below.
- A. Item(s) are sent back within the stated return
- B. Item(s)returned must be UNWORN and in the original packaging.
- C. Buyers are responsible for the return shipping cost.
You will need to contact our Customer Support Team by emailing firstname.lastname@example.org, Live Chat or calling + 1 (424) 275-9089 (Monday through Friday 9:00 AM to 5:00 PM PST) by providing your order number to submit a return request. You will receive a response within 24 hours with further instructions to complete your return. Please note our customer support team is unavailable via phone Saturday and Sunday.
Once in receipt of the returned item(s), a refund will be issued back to the original payment method. Please allow 3-5 business days for the funds to be deposited back to the original payment method. To assure a prompt refund, please remember to provide the return tracking to the customer support representative assisting with your return.
We cannot guarantee sufficient inventory when attempting to process an exchange. Therefore, if you wish to exchange an item, a return request will need to be submitted. A new order for the desired item may then be placed.
SHIPPING & DELIVERY
Note: Shipping is ONLY available within the United States.
Orders consisting of several items may be shipped separately.
Estimated Delivery Time: 3-7 Business days
Estimated delivery dates are based upon several contributing factors (i.e. the destination address, how quickly item(s) are assembled and prepared for shipment, weather delays, etc). Estimated delivery may be calculated by combining processing and shipping time.
Processing Time + Shipping Time= Estimated Delivery
Processing occurs from the time the order is received up until the order has been physically dispatched. Each item undergoes a series of quality assurance tests prior to shipment to assure top quality products and customers complete satisfaction. The complete processing time may vary depending on complexity, design, and product sizing. Larger orders may take longer to process. Normal processing time is 1-3 business days however may be delayed for various circumstances (i.e. stock availability, high-demand season, national holidays, etc). If an order consists of a highly requested item and is experiencing stock availability issues, the order may take 7-20 business days to process.
Shipping time is estimated and begins the date the order is in transit by the carrier. Normal shipping time is 3-7 business days.
- FREE SHIPPING is available on ALL orders over $100 USD.
- Orders ranging between $50 and $99.99 shipping is $6.99 USD.
- Orders $49.99 and below shipping is $9.99 USD.
Taxes & Fees
Taxes not applicable on all orders.
We apologize in advance for any inconvenience caused by any delays and thank you for your patience. Please feel free to contact our customer service team at email@example.com for any concerns.
Look Damn Cool
Men's fashion oxford sneakers
The oxford casual sneakers that's breathable, comfortable and fashionable.
Approximately 300G PER Shoe
Comfortable and fashionable PER sneakers that's easy to style with.
Breathable Leather-Covered Insole
Breathable and comfortable insole for all day comfort
Non-Slip Rubber Outsole
Rubber outsole provides great durability and comfort.
Style With Sneakers Like A Pro
These slip-on oxford sneakers are easy to style with suits, jeans and more.
Contact us via Email, phone or Live Chat (Live chat services are available Monday through Friday 11:00 AM to 6:00 PM PST)
Free shipping over $100
Free shipping if the orders value is more than $100
30 Days Guarantee
You can request a return within 30 days of delivery if the returned item(s) meet the "Return Conditions
Like my shoes, got black and grey....wanted brown on last order but it came out black...so I have my black completed, partial of grey completed..now we need brown. But somewhat confused between the actual brown and khakie colored....overall I'm pleased